Who are we?
Telatatis is a freelancer, Maria Ghattas Cogolludo, 50216632 L. Our website is https: tela-tatis.com.
What do we use your data for?
We will use your data (provided online or by other means), among other things, to answer your queries, doubts and suggestions.
Why do we use them?
We are entitled to process your data because we have a legitimate interest in answering your queries and satisfying your doubts and suggestions.
With whom do we share your data?
We will share your data with service providers who help or support us.
Comments
When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to aid spam detection.
An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Images
If you upload images to the website, you should avoid uploading images with location data (GPS EXIF) included. Website visitors can download and extract any location data from images on the website.
Contact forms
When you purchase something from us we ask you to provide information including your name, billing address, shipping address, email address, telephone number, credit/payment card details and optional additional information such as username and password. We will use this information for purposes such as:
- Send you information about your account and order
- Responding to your requests, including refunds and claims
- Processing payments and preventing fraud
- Set up your account for our shop
- Complying with any legal obligations we have, such as tax calculations
- Improve the offers in our shop
- Send you promotional messages, if you choose to receive them
If you create an account we will store your name, address, email address and telephone number, which we will use for checkout and future orders.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their user name). Site administrators can also view and edit that information.
We collect information from you during the checkout process in our shop.
Cookies
If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and log in to this site, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.
When you log in, we will also set a number of cookies to store your login information and screen display options. The login cookies last for two days, and the display options cookies last for one year. If you select "Remember me", your login will last for two weeks. If you log out of your account, your login cookies will be deleted.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not contain any personal data and simply indicates the ID of the article you have just edited. It expires after 1 day.
While you are visiting our site we will keep track of:
- Products you have seen: we will use this to, for example, show you products you have recently seen.
- Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping costs.
- Shipping address: we will ask you to provide this so that we can, for example, estimate the cost of shipping before you place an order, and send you the order!
We also use cookies to track the contents of your shopping cart as you browse our site.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional tracking from third parties, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We currently do not perform any analytical study of the data collected on this site.
With whom do we share your data?
We will share your data with service providers who help or support us, such as messaging services, payment gateways, spam comment analysis.
How long do we keep your data?
The conservation period of your data will depend on the purposes for which we process it, as follows
1. Professional Contact and Customer Service
We will process your data for as long as it is necessary to deal with your request.
2. Usability and quality analysis
We will process your data from time to time for as long as it is necessary for us to carry out a specific action or quality survey or until we anonymise your browsing data. As well as for as long as it is necessary to respond to your suggestion.
Regardless of whether we process your data for the time strictly necessary to fulfil the corresponding purpose, we will subsequently keep them duly stored and protected for as long as any liabilities arising from the processing may arise, in compliance with the regulations in force at any given time. Once the possible actions in each case have expired, we will proceed to delete the personal data.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognise and approve successive comments automatically, rather than keeping them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their user name). Site administrators can also view and edit that information.
What are your rights when you provide us with your data?
If you have an account or have left comments on this website, you may request to receive an export file of the personal data we hold about you, including any data you have provided to us. You may also request that we delete any personal data we hold about you. This does not include any data that we are required to retain for administrative, legal or security purposes.
Where do we send your data?
Visitor comments may be checked by an automatic spam detection service.
Our contact details
You can contact us by email at info@tela-tatis.com or by telephone on +34 685 699 415.
Maria Amal Ghattas Cogolludo
Additional information
Our team members have access to the information you provide. For example, administrators and shop managers can access it:
- Order information, such as what was purchased, when it was purchased and where it should be shipped, and
- Customer information, such as your name, email address, and billing and shipping information.
Our team members have access to this information to help complete orders, process refunds and support you.
